Operational Management Sem 2 Exams Ucc CoDE 2019/2020

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SECTION B
Answer any TWO questions from this section.

Question 1
A. Distinguish between inbound and outbound logistics. [4 Marks]
B. Describe any four (4) modes of transportation used in logistics management. [8 Marks]
C. Explain four (4) factors to be considered in product/service design. [8 Marks]


Question 2
A. Evaluate three (3) importance of capacity decisions. [6 Marks]
B. State and explain five (5) benefits of job production. [10 Marks]
C. Compare the continuous and Intermittent production systems. [4 Marks]


Question 3
A. Examine five (5) functions that inventory play in an organisation. [10 Marks]
B. Distinguish between manufacturing and service organizations. [4 Marks]
C. Explain three (3) situations that may force management to design
or redesign the firm’s facilities. [6 Marks]


Question 4
A. Enumerate and explain the Supplier relationship management process. [8 Marks]
B. Discuss any two (2) goals of supply chain management.
C. Evaluate four (4) objectives of plant layout. [8 Marks]

INSTURCTION
Try answering ALL questions and click on SHOW ANSWERS at the bottom of the page to see the suggested answers. All the best!!

1. What is the third step in the decision-making process?

2. The life of a product can be divided into four major stages. At which of the stages is it important to embark on promotion to push a product?

3. The function of the purchasing department that involves conducting extensive review of suppliers' quality control systems and processes, to determine their ability to provide quality inputs is supplier

4. The main factors that a firm considers in selecting suppliers are

5. Which of the following means of transportation will be best suited for transporting coal?

6. Management is seen prominently as the process of getting things done through people. It is the process of ....... managerial activities to ensure that desired goals are achieved.

7. Production is the process of converting ..... into ..... for consumption.

8. According to Michael Porter, in order for businesses to sustain their market share, they can compete on three generic strategies. Focus strategies therefore,

9. There are basically two types of production systems. These are

10. A properly prepared forecast should fulfil certain conditions except

11. A managerial approach to job redesign that involves combing tasks at the same level of the organisation into one job is known as

12. Which of the following resources refers to the art and science employed to produce and distribute goods and services of an organisation?

13. Total Quality Management integrates quality into all the different functional areas associated with the production process.

14. Labour, plant and machinery need to be versatile in order to adjust to a range of relatively specialised tasks associated with the same job.

15. Supply chain managers work with various departments toward common goals such as making sure the company's products are manufactured according to predetermined specifications.

16. Which of the following forms of transformation occurs when goods are transported from one geographic region to the other?

The following data relates to a wholesaler demand for bags. Use this
data to answer questions 17 -20.

Weekly demand

200 units

Annual carry cost

GHS 12 per unit

Ordering cost per order

GHS 85

Assume 48 weeks in a year

17. What is the annual demand of the wholesaler?

18. What is the economic order quantity?

19. How many times the wholesaler has to order in a year?

20. What is the total cost of the wholesaler?

SECTION B
Answer any TWO questions from this section.

Question 1
A. Distinguish between inbound and outbound logistics. [4 Marks]
B. Describe any four (4) modes of transportation used in logistics management. [8 Marks]
C. Explain four (4) factors to be considered in product/service design. [8 Marks]


Question 2
A. Evaluate three (3) importance of capacity decisions. [6 Marks]
B. State and explain five (5) benefits of job production. [10 Marks]
C. Compare the continuous and Intermittent production systems. [4 Marks]


Question 3
A. Examine five (5) functions that inventory play in an organisation. [10 Marks]
B. Distinguish between manufacturing and service organizations. [4 Marks]
C. Explain three (3) situations that may force management to design
or redesign the firm’s facilities. [6 Marks]


Question 4
A. Enumerate and explain the Supplier relationship management process. [8 Marks]
B. Discuss any two (2) goals of supply chain management.
C. Evaluate four (4) objectives of plant layout. [8 Marks]

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